Error Handling and Retry Strategies

If the webhook endpoint experiences a failure, retry attempts will be automatically initiated. The table below specifies the error codes that are considered non-retriable for the endpoint

Endpoint	Not Retriable Errorcodes
Webhook	400 Bad Request, 413 Request Entity Too Large, 403 Forbidden, 404 Not Found, 401 Unauthorized

If the error code received from the webhook does not align with the listed codes, a retry will be triggered. After the initial delivery attempt, a 30-second wait will be imposed for a response. If no response is received within this timeframe, the message will be queued for a retry. The retry process follows an exponential backoff policy, allowing for a maximum of 5 attempts within a 50-minute timeframe.