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Version: v2

Telephonic Entry

Overview​

Telephonic Entry allows users to securely enter payment information over the phone using DTMF (Dual-Tone Multi-Frequency) technology. This method ensures that sensitive data, such as card numbers and CVV codes, is protected throughout the transaction process.

Key Features​

  • Secure Data Capture: Payment details are entered via the phone keypad and securely captured using DTMF technology.
  • PCI Compliance: Fully compliant with PCI standards for handling sensitive payment information. Learn more
  • Omni Telephony Integration: Integrates with the Omni telephony system. Ensure your infrastructure includes the WWE10 telephony system.
  • Universal Availability: Available to all merchants using the CCG (Convenient Checkout Gateway) Widget.

Use Cases​

  • Card Payments: Capture card payment details securely to process transactions.
  • Wallet Addition: Add a card payment method to a wallet via the CCG Widget.

Scope​

Telephonic Entry is designed for capturing and processing card payment details (e.g., card number, CVV) securely, either to complete a payment or to add a card to a digital wallet. This feature is accessible to all merchants and is fully integrated with the CCG Widget.

Note: Ensure your telephony infrastructure supports the WWE10 system for seamless integration.