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Version: v2

Wallet Inactivation

Wallet inactivation is a critical process that ensures proper lifecycle management of customer wallets. This functionality is particularly important during migration scenarios and when customer accounts need to be disabled for compliance or security reasons.

Inactivation Flow​

Business Rules​

  1. Payment Transaction Rules:
    • Inactivated wallets cannot initiate new payment transactions
    • Existing authorized transactions may still be completed
    • Refunds can be initiated for completed payment transactions
  2. Data Retention:
    • Inactivated wallet data retained with payment transactions
  3. Reactivation Policies:
    • Migration-inactivated wallets: No reactivation (one-way process)

Integration with Split/Merge​

Wallet inactivation is tightly integrated with the split and merge processes:

  1. Merge Process Integration:
    • Local wallet automatically inactivated during merge
  2. Split Process Considerations:
    • EIMP Split may lead to enterprise wallet inactivation
  3. Audit Trail:
    • All inactivation events generate audit records