✅ AI Assistant is Up
Completed Date: Wednesday, September 23, 2026 Team: CCG Platform Status: ✅ Live Owner: Syamala
Update Complete
The CCG AI Assistant — the conversational chat panel in the sidebar — is now live on developers.healthsafepay.com.
Internal Only
The Assistant is available exclusively to CCG Platform Engineers. It is not exposed on the merchant-facing site.
📋 What's Live?
The chat panel now answers questions grounded in the full Convenient Checkout documentation, with:
- Multi-turn conversation memory (follow-up questions work without repeating context)
- Streamed answers (tokens appear as they're generated, not after a full wait)
- Cited sources on every answer
- A Business / Integration mode toggle in the chat header — Integration mode always attaches a generated example request (curl) when the question resolves to a real API operation; Business mode stays prose-only
💡 Why Are We Doing This?
| Reason | Detail |
|---|---|
| Faster answers for engineers | Grounded, cited answers instead of manually searching across pages |
| Follow-up aware | No need to re-state context on the next question in a conversation |
| Grounded examples, not guesses | Generated curl examples are built from the actual OpenAPI schema, not left as whatever (possibly empty) placeholder happens to be in a doc page |
✅ What You Need To Do Now
- Open the chat panel (right-edge tab) on any page.
- Try the Business / Integration toggle in the chat header — pick Integration when you want a concrete API example attached to the answer.
- Report anything that looks wrong (missing docs, stale answers, wrong example) via the feedback link on any page.
📚 Resources
| Resource | Link |
|---|---|
| Full feature announcement | AI Assistant (Chat) |
| How it works (architecture) | AI Assistant — Overview & Architecture |
| Prompt engineering | AI Assistant — Prompt Engineering |
| Indexing internals | AI Assistant — Indexing Internals |
🏁 Bottom Line
The AI Assistant is up — internal only. Use the chat panel for grounded, cited answers; toggle to Integration mode for API examples.
Having trouble with the Assistant? Use the feedback link on any page or contact your integration support representative.